Built for IT teams and managed service providers

Remote support for
your whole fleet

Reach any Windows, macOS or Linux machine from your browser — with somebody at the keyboard or without. Decide exactly which technician can reach which device, and keep a record of every session.

WindowsmacOSLinux

Everything a support desk needs

From the one-off “can you look at my screen” to a fleet of servers nobody sits in front of.

Unattended access

Reach servers, kiosks and office machines at any hour, with nobody at the keyboard. Patch at night without waking anybody up.

Attended support sessions

The person at the machine reads out a one-time code and you are on their screen. They see you arrive, and they can end it whenever they like.

Per-technician device access

Grant each technician or team exactly the machines they look after, and exactly what they may do on them: view, control, files, terminal, power.

Chat with the person at the machine

Send a message that pops up on their screen and read the reply in your browser, with or without a session open.

Windows, macOS and Linux

One lightweight client for every desktop and server you support, managed from a single fleet view.

A record of every session

Who connected to which machine, when, for how long and with what rights — ready for the customer who asks.

Up and running in three steps

Step 1

Install the client

Download the installer for Windows, macOS or Linux and run it on each machine you support.

Step 2

Invite your technicians

Add colleagues and contractors to your organisation and grant each one the devices they need.

Step 3

Connect from the browser

Open any machine you are allowed to reach, straight from the dashboard. Nothing to install on your side.

Start free, grow when you need to

Upgrade as your fleet and your team get bigger.

Compare plans

Free

Your own machines and your family's.

    Pro

    A small IT shop and its clients.

      Enterprise

      A support firm with teams and an audit trail.

        Your next support call, sorted in minutes

        Create an account, install the client, and connect.